Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

There has been an uptick in scam emails and text messages phishing for your personal information. These messages are from people who have no relation to the company they claim to represent. Do not respond to these messages or call any numbers in these messages. If you have any concerns or questions use the company’s app or call them directly from a phone on their website. 

A legitimate company will not call you directly, ask for personal information, or screenshots of anything. Companies like Amazon, Paypal, or Apple traditionally use their app and/or website to communicate with you. 

Scammers might tell you to not “disclose any information to your financial institution” and to send them lots of cash or gift cards. This is a red flag! Hang up! Do not give them your account number, card numbers, or balance. These are big red flags. 

If you are waiting for a refund or chargeback consult the company directly for questions. The company should have the information to put the monies back into your account by using the method of payment. If not there is more than likely a cumbersome claim process that you must go through. Whenever in doubt contact the company directly using their method of communication which is more than likely the app or website. 

We have seen multiple members fall victim to these scams and phishing messages and know firsthand the signs to look for. If ever in doubt or just have questions call us here at Harrison FCU and speak with one of our representatives.